Cookie Policy

This Cookie Policy explains how BlackX Technology Pvt Ltd ("BlackX", "we", "our", or "us") uses cookies and similar tracking technologies when you visit our website or use our platform. It should be read alongside our Privacy Policy, which provides broader context on how we handle your information.

What Are Cookies

Cookies are small text files that are placed on your device — computer, tablet, or mobile — when you visit a website or use a web-based application. They are widely used to make websites and platforms work efficiently, remember your preferences, and provide information to the site owner. Cookies do not contain executable code and cannot access other information stored on your device.

How We Use Cookies

We use cookies to ensure our website and platform function correctly, to keep you securely logged in during your session, to remember your preferences and settings, and to understand how visitors navigate and interact with our website so we can improve it over time. We do not use cookies to display advertisements or track you across unrelated third-party websites.

Types of Cookies We Use

Strictly Necessary Cookies are essential for the platform to operate. They enable core functions such as user authentication, session management, and security. Without these cookies, the Services cannot be delivered. These cookies cannot be disabled.

Functional Cookies allow the platform to remember choices you have made, such as your language preference or dashboard layout, to provide a more personalised experience. Disabling these cookies may affect how the platform behaves for you.

Analytics Cookies help us understand how visitors use our website — for example, which pages are visited most frequently and whether users encounter any errors. This information is collected in aggregate and used solely to improve the performance and usability of our platform. We do not use this data to identify individual users.

Third-Party Cookies

Our website may include functionality powered by trusted third-party services, such as payment processors. These third parties may set their own cookies on your device when you interact with their services through our platform. BlackX does not control third-party cookies and we recommend reviewing the cookie and privacy policies of any third-party service you interact with. Outside of payment processing, we do not permit third-party advertising or tracking cookies on our platform.

Cookie Duration

Cookies can be either session cookies or persistent cookies. Session cookies are temporary and are deleted from your device as soon as you close your browser. Persistent cookies remain on your device for a set period of time or until you delete them manually. The cookies we use are either session-based for authentication and security, or persistent for a limited period to retain your preferences between visits.

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings at any time. Most browsers allow you to view, block, or delete cookies. Please note that disabling strictly necessary cookies will affect your ability to log in and use the BlackX platform. Disabling functional or analytics cookies will not prevent you from using the core features of the Services but may reduce the quality of your experience. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our own practices. Any material updates will be communicated to onboarded merchants via the BlackX dashboard or registered email. The date at the top of this page reflects when the policy was last revised.